Cleaning and Maintaining your Edible Printer

It’s important to adopt regular cleaning and maintenance practices from the start to get the best results from your edible printer and prolong it’s life.

We’re often asked how often should I clean my printer? This depends how often it’s being used. If it’s used frequently then carrying out weekly maintenance is good practice.

If the printer is used infrequently we strongly suggest you remove the cartridges from the printer, insert them back into the orange cradles supplied with your refillable cartridges and undertake a full printhead clean (see point 3 below). So next time you come to use your printer, all you need to do is re-insert your cartridges and away you go. Failure to do this and leaving the printer unused can cause the printhead to block. Edible ink is made from sugar which tends to crystallise on the printhead if left unused for too long.

For your weekly maintenance routine please find below screenshots and instructions for :

  1. ROLLER CLEANING (PART 1)
  2. ROLLER / PLATE CLEANING (PART 2) ( eliminating teeth / ‘tram’ lines)
  3. (Removal of) AND CLEANING THE PRINT HEAD- incl. links to videos
  4. TEST PRINT PAGE AND PRINT HEAD ALIGNMENT

These instructions (incl screenshots) have been created using an (Apple) Mac computer.
Instructions will be similar for Windows PC / Laptops.

Settings (Control Panel on a Windows PC)

Find your printer:

Click on Utility / open printer utility:

1 – ROLLER CLEANING

The Cleaning (drop down menu) should be the default menu showing 4 options :

Click on Roller Plate Cleaning (4th option / last option)

We then advise to click on the 3rd option where you insert A4 standard paper to clean rollers (see next step):

2 – ROLLER / PLATE CLEANING ( eliminating teeth / ‘tram’ lines)

After option 4, choose option 3 to clean the bottom plate.

Follow the instructions and fold a piece of standard A4 paper (not wafer paper or icing sheet) into a concertina pattern.

TIP – smear a small amount of sanitising gel across the peaks of the folds on both sides.

This helps to attract / clean dirt from the roller teeth (especially good if you have been getting ‘tram lines’ on your prints after printing dark colours

WARNING ! – DO NOT put too much sanitising gel on the folds else the paper may tear and get stuck inside the printer ! Use a smallish quantity and repeat many times . It is amazing how much ink comes off the roller teeth !

3 – (removal of) AND CLEANING PRINT HEAD :

Please see the following link to Youtube videos showing how to remove the print head for cleaning for ip7250 / MG5750-51 / TS5050-51 Printers : https://www.youtube.com/channel/UCPciNQLUjHtyclZcOIa7Afg

AFTER REMOVING/ RE-INSERTING A PRINT HEAD OR IF YOU HAVE BLOCKAGES IN THE PRINT HEAD, CHOOSE OPTION 2 FROM THE CLEANING MENU TO DEEP CLEAN THE PRINT HEAD:

4 – TEST PRINT PAGE AND PRINT HEAD ALIGNMENT

To print a test page, scroll down the menu on the printer utility to Test Print and follow the instructions

Choose Nozzle Check.

Sometimes, if the printer is not playing ball, or if you have removed and replaced the print head after cleaning, you may need to re-align the print head.

If you have never gone through this process before, you may be wondering, “What is a printhead alignment?” In a nutshell, a printhead alignment synchronizes the paper feed with the movement of the printhead, ensuring you get the best print quality possible.

Remember adopting best practices from the beginning will save you time, money and stress in the long run!

Good luck.

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